Thanks after the test drive
Hello {{name}}, thanks for coming in and taking the car out today. Tell me how it felt when you've had time to think, and I'll answer whatever is left.
Car sales message templates you can send today
You sell cars, or you book the appointments that lead to sales, and your phone is where the deal moves: a lead who asked about a car online, a shopper who drove one yesterday, a customer whose service is due. These twelve messages cover the showroom, the first reply to a lead, the appointment, the service drive, delivery and the end of a lease. They promise no prices and no financing, and they never invent urgency. Copy any message, or add all twelve to your keyboard and send them in one tap. It works in any app, including iMessage, WhatsApp, Facebook Messenger and SMS. Open a page below for the full set on each moment.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.
Showroom
Visitor who left without buying
{{name}}, glad you visited. If the right car isn't on the lot yet, I'll message you the day one arrives that matches what you described.
Trade in appraisal ready
Your car has been appraised, {{name}}. When is a good moment to go through it together, in person or on the phone?
Leads and appointments
First reply to an online lead
Hi {{name}}, you asked about one of our cars online. It's still available. Would you like pictures first, or a time to come see it? Tell me if you'd rather not get texts.
Confirm the visit
Just confirming our meeting on {{day}}. I'll be at the front desk and the car will be ready. Let me know if your plans change.
No reply
{{name}}, I haven't heard back, so I'll leave it with you. Whenever you want to pick this up again, reply to this message.
Service
Service due
Hi {{name}}, a service is due on your car. Which day this week works for a short visit? I'll arrange the slot.
Car is ready
Your car is finished, {{name}}, and waiting at the service desk. The work is listed on the invoice for you to read.
After the sale
Delivery congratulations
Enjoy the new car, {{name}}! Keep my number for any question that comes up in the first weeks.
Review request
{{name}}, an honest review would mean a lot to our team: {{link}}. Thank you for choosing us.
Lease ending
Hello {{name}}, your lease finishes soon. When you have a moment, let's talk about what you'd like to do with the car.
Referral
If a friend or coworker is shopping for a car, {{name}}, feel free to pass along my number. I'll look after them the way I looked after you.
When to send each message
| When | Message | Note |
|---|---|---|
| Same evening as a visit | Thanks after the test drive | Always. |
| Within minutes of a lead | First reply to an online lead | Be fast. |
| Day before a visit | Confirm the visit | One reminder. |
| After two nudges | No reply | Then stop. |
| When service is due | Service due | Once. |
| At handover | Delivery congratulations | Always. |
Do not say
Texting a number that never agreed to hear from you, or one from a bought list.
Instead: Text only people who gave you their number and agreed to hear from you. Type each message yourself, and stop the moment they ask. In the US, texting rules (TCPA) require consent.
"Guaranteed financing", "everyone approved" or "no credit needed".
Instead: Say you will review their options together and that approval depends on the lender.
Copy pasted pitches that open with "Hey buddy" or ignore what the person told you.
Instead: Start with their name and one detail from your conversation.
Fake urgency ("only one left", "another buyer is coming") when it is not true.
Instead: Say what is true: where the car is and what is ready.
A price or monthly payment you cannot honor.
Instead: Send the full written figure, with taxes and fees, or invite them in.
Fake urgency ("only one left", "another buyer at five") when it is not true.
Instead: Say what is true: where the car is and what is ready.
Scare language about safety to sell service.
Instead: Describe what the technician saw, send a photo and let them decide.
Paying or rewarding customers for reviews.
Instead: Ask for an honest review and say thank you afterward.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Templates by situation
Showroom
- Car Sales Test Drive Follow Up Texts: 13 Templates
13 texts to send after a test drive: same day thank you, the next day check in, price questions, deciding. Copy or add to your keyboard.
- Car Trade In Follow Up Texts for Dealers: 13 Templates
13 texts for trade in customers: photos, appraisal ready, loan payoff, keys and papers, a quiet follow up. Copy or add to your keyboard.
- Showroom Visitor Follow Up Texts for Car Sales: 13
13 texts for car shoppers who left without buying: thanks for stopping by, a car arrived, one week later, a soft last text. Copy or add to your keyboard.
Leads and appointments
- Car Dealership Appointment Confirmation Texts: 13
13 texts to confirm car dealership appointments: booking, reminders, directions, reschedules, no shows. Copy or add to your keyboard.
- Internet Lead Reply Texts for Car Dealers: 13 Templates
13 texts to answer online car leads: first reply, availability, video, price questions, booking the visit. Copy or add to your keyboard.
- Car Sales Follow Up Texts When There Is No Reply: 13
13 texts for car leads who stopped answering: day two nudge, a new photo, a call offer, a lighthearted check, a last text. Copy or add to your keyboard.
After the sale
- Car Delivery Thank You Texts and Review Requests: 13
13 texts for after a car sale: delivery day, setup help, a two week check in, asking for a review and a referral. Copy or add to your keyboard.
- Car Lease End Texts for Dealers: 13 Message Templates
13 texts for lease customers: six months out, options explained, mileage, inspection, buyout, return day. Copy or add to your keyboard.
Service drive
- Car Service Reminder Texts for the Service Drive: 13
13 texts for dealership service: due for service, appointment, vehicle ready, extra work found, declined work follow up. Copy or add to your keyboard.
Frequently asked questions
Can I text customers about their car?
Text people who gave you their number and agreed to hear from you, one message at a time, and honor any stop request right away. Never text bought lists.
How fast should I reply to an online lead?
Within five minutes if you can. The page on internet lead replies has a full set.
Do these work on the free plan?
Yes. 11 of the 12 use one blank and work fully on the free plan, which allows 8 textcuts, 1 folder and 1 blank per textcut. The other 1 use more than one blank, so filling them all from the keyboard needs Pro.
Does it work in WhatsApp, iMessage and other apps?
Yes. The textcuts keyboard works in any app where you type: iMessage, WhatsApp, Facebook Messenger, Instagram, SMS and email.