Car sales test drive follow up texts: 13 templates you can send today

The customer has just driven off the lot, or back to the lot, and you have a few hours before they decide how they feel about the car and about you. A short, personal text that same day is what most customers remember. These 13 messages cover the thank you, the questions that come up that night, the price conversation, the second drive and the polite last message. Each sounds like you typing on your phone, and none of them invents urgency. Copy any message, or add all 13 to your keyboard and send them in one tap. It works in any app, including iMessage, WhatsApp, Facebook Messenger and plain SMS.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.

Same day

Thank you for driving it

Essential
Hi {{name}}, thank you for spending time with me today. I enjoyed showing you the car. If a question comes up tonight, text me and I'll answer first thing.

When to send: Within two hours of the drive.

Why it works: It is warm, it names the car, and it invites a question without asking for a decision.

What did you think

Essential
{{name}}, now that you've had a few hours, how did the drive feel? Quiet, quick, comfortable, whatever comes to mind. Honest answers help me find the right car for you.

When to send: Evening of the same day.

Why it works: An open question gets more than a yes or no, and it tells you what matters to them.

Sending the details you asked for

Essential
Here is the sheet we talked about: {{link}}. It has the trim, the options and everything we went through at the desk. Tell me what's missing.

When to send: Right after you promised to send it.

Why it works: Doing what you said you would is the whole sales pitch here.

Photos of the exact car

Hello, I took a few photos of the car you drove, in daylight this time. Here they are: {{link}}. Let me know if you want to see anything closer.

When to send: The evening after the drive.

Why it works: It keeps the car in their mind and gives them something to show someone at home.

They left in a hurry

Sorry we had to cut it short. You didn't get to try the highway, and that matters. Want to come back for ten minutes on {{day}}?

When to send: When the drive was cut short.

Why it works: You name the gap and offer a small, specific fix.

The next days

Day after check in

Essential
Good morning {{name}}. Just checking in after yesterday's drive. Is there anything about the car you're still unsure of? I'd rather hear it now than guess.

When to send: The morning after.

Why it works: Asking for doubts makes it easier for them to say them.

Offer a second drive

{{name}}, some people only know after a second drive, on a different road or with the family in the back. Happy to set one up this week if that helps.

When to send: Two or three days after, when they are still undecided.

Why it works: It gives a reason to come back that is not a sales push.

Answering a price question

Good question, {{name}}. I don't want to give you a rough number from memory and get it wrong. Come by or call me and I'll write the real figures down, line by line.

When to send: When they ask for a price over text.

Why it works: You stay honest without dodging, and the next step is clear.

Comparing with another car

Totally fair to look at other cars, {{name}}. If you tell me what you liked about the other one, I'll tell you honestly whether ours matches it.

When to send: When they mention another dealer or model.

Why it works: It respects their shopping and positions you as the one who tells the truth.

Deciding

Ready to talk paperwork

Essential
Hi {{name}}, when you're ready to talk about the paperwork, tell me a day that suits you and I'll have everything printed and the car cleaned and waiting.

When to send: When they say they are leaning yes.

Why it works: It makes the next step feel simple and prepared.

Bring whoever helps you decide

Bring whoever helps you decide, {{name}}. I'm happy to go through it again from the start, and a second pair of eyes spots things I forgot to mention.

When to send: When they say they need to talk it over.

Why it works: It makes the other person feel welcome instead of like an obstacle.

Closing the loop politely

Essential
{{name}}, I don't want to keep writing if you've moved on. One word is enough: still looking, or all set. Either is fine, and my help stays open.

When to send: About a week after the last reply.

Why it works: A kind close often brings the reply that a fourth nudge would not.

The car found another buyer

{{name}}, I wanted you to hear it from me: the car you drove has found a buyer. I can look for a similar one, same trim and color if possible. Want me to?

When to send: The day it sells, before they hear elsewhere.

Why it works: Bad news from you builds trust and opens a second search.

When to send each message

WhenMessageNote
Same day, within 2 hoursThank you for driving itAlways.
That eveningSending the details you asked forOnly if you promised to send something.
Next morningDay after check inOnce.
Day 2 to 3Offer a second driveOnly if they are still undecided.
Day 4 to 5Answering a price questionWhen price comes up.
About a weekClosing the loop politelyThen stop.

Do not say

  • Texting a number that never agreed to hear from you, or one from a bought list.

    Instead: Text only people who gave you their number and agreed to hear from you. Type each message yourself, and stop the moment they ask. In the US, texting rules (TCPA) require consent.

  • Lines like "This car won't last until the weekend" or "Another buyer is coming at 5" when it is not true.

    Instead: Say what is true: the car is on the lot today and you will tell them if that changes.

  • Quoting a payment or a price from memory over text.

    Instead: Send the written breakdown with taxes and fees, or invite them in to see it.

  • "Guaranteed financing", "everyone approved" or "no credit needed".

    Instead: Say you will review their options together and that approval depends on the lender.

  • Copy pasted pitches that open with "Hey buddy" or ignore what the person told you.

    Instead: Start with their name and one detail from your conversation.

  • Fake urgency ("only one left", "another buyer is coming") when it is not true.

    Instead: Say what is true: where the car is and what is ready.

  • A price or monthly payment you cannot honor.

    Instead: Send the full written figure, with taxes and fees, or invite them in.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Frequently asked questions

How soon after a test drive should I text?

Within two hours is ideal, while the car and the conversation are fresh. After that, once the next morning and then spaced out by a few days.

What if the customer asks for a price over text?

Give the full written breakdown, not a rough number from memory. The price question template offers to write it down line by line, which is honest and keeps them talking.

Do these work on the free plan?

Yes. All 13 use one blank, so they work fully on the free plan, which allows 8 textcuts, 1 folder and 1 blank per textcut. Add your 8 favorites first.

Is it okay to text customers, and what about opt out?

Text people who gave you their number and agreed to be contacted, one message at a time. Tell new contacts how to stop, for example "tell me if you'd rather not get texts", and honor any stop request right away. Never text bought lists.

Does it work in WhatsApp, iMessage and other apps?

Yes. The textcuts keyboard works in any app where you type: iMessage, WhatsApp, Facebook Messenger, Instagram, SMS and email.