Too busy as a customer
That makes sense, {{name}}. Then I will not add to your list. When you next run out, tell me and I will send the same one, no decisions needed.
I do not have time is the most common answer you will hear, and sometimes it is a polite way of saying no. Sometimes it is simply true. The worst replies argue with it, and the best ones agree, make the next step smaller, or step back. These 15 messages cover three situations: a customer who is too busy to try something, an event someone cannot attend, and a question about the business. They never ask someone to find time, never promise a number of hours and never mention what the work pays. Copy any of them, or add all 15 to your keyboard and reply from any app in one tap. If the chat goes quiet instead, see follow up when someone does not respond.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.
That makes sense, {{name}}. Then I will not add to your list. When you next run out, tell me and I will send the same one, no decisions needed.
No problem, {{name}}. Would you take a single sample to try when you happen to have a minute? I will drop it off this week and you never have to reply.
Totally fair. Here is the short version: it is one product, you use it once a day, and the details are at {{link}} when you have a minute.
I get it, {{name}}, evenings are full. The class is only half an hour, and I will send the replay for whenever you can watch. Skip it entirely if you need to.
No worries, {{name}}. I will miss you there. If I run another one at a different time, shall I let you know, or would you rather I did not?
Which day of the week is usually easiest for you, {{name}}? I am planning the next product night around what suits most people.
That is the most honest answer there is, {{name}}. It does take time, and I will not pretend otherwise. How much you give it is up to you. I can explain how it works in writing so you can read it when it suits you.
Fair enough. Nothing to do right now. If you are curious, a single page explaining how it works lives here: {{link}}. Read it whenever, or never.
Understood, {{name}}, and thank you for being straight with me. I will not bring it up again unless you do. Our friendship matters more than this.
It varies a lot between people, and I will not quote a number I cannot back up. The company publishes figures on typical results and I will send them: {{link}}. Then you can decide for yourself.
Okay, I will leave it alone until after {{date}} and then check in once. If your answer is still no, just say so and I will stop.
Hi {{name}}, last time you said to ask again in a few months, so here I am. Has life eased a bit? No problem at all if not.
Sure. Here is the short version in writing: {{link}}. It takes about three minutes to read. Skip it if it is not for you, I will not chase.
Of course, {{name}}, you have the kids and the shifts. What is the quietest hour of your week? I will message only then, or not at all.
Thanks, {{name}}, that is kind. Would you pass my number to the friend you mentioned, or shall I wait until you have asked them? Either is fine. I only talk to people who want to hear from me.
| When | Message | Note |
|---|---|---|
| Immediately | Too busy as a customer | Customer replies. |
| Immediately | Evenings are full | When they decline an event. |
| Immediately | The honest answer | Business question. |
| After a clear no | Respecting the no | Then stop. |
| When they say maybe later | Setting a date | Check in once. |
| When they said to ask again | Months later | On the date you agreed. |
"Everyone has the same twenty four hours." It dismisses their real day.
Instead: Agree that time is short, then offer a smaller step.
Telling them it takes only an hour a week, or any number you cannot support. Claims about the opportunity must be truthful and substantiated.
Instead: Say it varies and share the company's published figures.
Quoting what busy people earn to prove time is not a problem.
Instead: Skip the numbers. Offer a smaller step.
Arguing past a second no.
Instead: Thank them and stop. Sellers are asked to end a presentation when the person asks.
"If you really wanted it you would find the time."
Instead: "That makes sense. Should I check in later, or leave it?"
Pretending a deadline exists so they decide faster.
Instead: Give the real date of the real event, or nothing.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Agree with them first, then offer a smaller step: a sample, a replay, a one page summary, or a date to check in once. If the second answer is still no, close warmly and stop.
Only if they volunteer it. Asking can feel like cross examination. The question about which hour or day suits them is gentler.
Then the respecting the no message ends the topic kindly. For people who simply go quiet, see follow up when someone does not respond.
Yes. The event messages here pair with product night invites.
Yes. All 15 use a single blank, which fills in on the free plan.