Welcome
Welcome, {{name}}. I'm glad you said yes. Nothing is due today. Tomorrow I'll send you the three things to do first, and you can ask me anything, any hour.
New team member welcome messages: 15 texts for the first month
The first days decide whether a new person stays. They feel excited and unsure at once, and what they need from you is a warm welcome, a short list of things to do, and an honest picture of what direct selling is. These 15 messages cover the first 48 hours, adding someone to the team chat, the first training, setting expectations without any income promise, the first customer, a quiet week, and an announcement to the team. They also include the compliance basics: point to the company's income disclosure and keep health claims out of it. When your new member starts talking to customers, customer follow up after a purchase is the next page to open.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.
The first 48 hours
How we work together
Here is how I work, {{name}}: you set your own pace, you choose who you talk to, and you can stop whenever you like. My job is to help, and I'll never push you.
Your first two days
Your first two days, {{name}}: log in to your back office, read the company's income disclosure, and save the policies page. That's all. We'll do the rest next week.
Adding them to the team chat
{{name}}, I'd like to add you to our team chat. It's mostly questions, product tips and training reminders. Is this the right number? You can mute it or leave whenever you want.
Setting honest expectations
What to expect from the money
Straight talk, {{name}}: most people in direct sales earn little, and the company's income disclosure shows what typical sellers make. I will never promise you income, and I'd rather you know that now. Here it is: {{link}}
Two rules for how we talk to customers
Two rules I follow, {{name}}, and I ask you to follow them too: no claims about income, and no claims about health. Say how you use a product and point to the company's materials. If you doubt a wording, ask me first.
Spending money
{{name}}, you don't need to buy a lot of stock to start. Please don't borrow money or use a credit card for this. Before you order any {{product}}, check the company's return policy with me.
Who to talk to first
Before you message anyone, {{name}}, write down five people who would truly like the {{product}}. Not everyone you know, just five. We'll go through your list together on {{day}}.
Training and the team
First training
Our first training is on {{day}} at {{time}}. It runs 45 minutes, and I'll send the recording if you can't make it. Shall I add it to your calendar?
Announcing a new member to the team
Team, please welcome {{name}}, who joined this week. Say hello, and share one tip you wish you'd known in your first month. Keep it honest and leave income out of it.
Two weeks in
{{name}}, two weeks in. What has been easier than you expected, and what has been harder? I'll adjust how I help depending on your answer.
Customers, quiet weeks and decisions
First customer
{{name}}, your first customer! A real person chose to buy from you. Tell me how it happened, I'd love to hear the story.
A quiet week
Hi {{name}}, I haven't heard from you this week and wanted to check in. No report needed. How are you doing, and is this still fun, or has it turned into a chore?
Month one conversation
One month, {{name}}. Let's talk on {{day}} about what you have enjoyed, what you haven't, and what you want next. Keep going, sell to customers only, or pause. All three are fine.
If they want to stop
{{name}}, if you decide this isn't for you, that is completely fine. Tell me and I'll help you with returns under the company's policy. We stay friends either way.
When to send each message
| When | Message | Note |
|---|---|---|
| Join day | Welcome | Always. |
| The next morning | Your first two days | Keep it to the short list. |
| Before adding to a group | Adding them to the team chat | Ask first. |
| Within the first week | What to expect from the money | Before any customer conversations. |
| Training day minus 3 | First training | Send the recording afterwards. |
| Day one or two, team chat | Announcing a new member to the team | From the leader. |
| A week without messages | A quiet week | Once. |
Do not say
Income or lifestyle promises to a recruit ("you'll replace your salary", "quit your job in a year").
Instead: Most people earn little in direct sales. Here is the company's income disclosure.
"Your only job is to sign up three people." Recruiting presented as the main way to get paid is a warning sign of a pyramid scheme.
Instead: Start with how to find and serve customers.
"Buy the starter inventory or the rank package so you qualify." Purchases made to qualify, not to meet real demand, are a problem.
Instead: Buy only what you can use or sell, and check the return policy first.
Putting the costs on a credit card or a loan to get started.
Instead: Start small and keep it to money you can spare.
Posting a top seller's results to a new recruit as what to expect.
Instead: Show the company's published figures for typical sellers.
Health claims about products ("it helped my mother's arthritis").
Instead: Say how you use it. For anything medical, "ask your doctor".
Guilt after a quiet week ("I thought you wanted this").
Instead: Ask how they are, once, and mean it.
"Anyone who fails just didn't try hard enough."
Instead: Some people enjoy it and some do not. Both are fine.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Frequently asked questions
What should I send someone who just joined my team?
A short welcome the same day, a two item to do list the next morning, and an invitation to the team chat once you have asked. Keep the first 48 hours light. Most people drop out because they feel lost, not because the work is hard.
How do I talk about income with a new person?
Say that most people in direct sales earn little, and show them the company's income disclosure. The FTC's guidance for multi level marketing companies says earnings claims must reflect what a typical participant is likely to earn after expenses. Template 5 says it plainly.
What compliance basics should a new member hear first?
No income claims, no health claims about products, and no pressure on friends and family. Tell them to use the company's own materials, and to ask you before posting. Template 6 covers it.
How do I check in on someone who went quiet?
Ask about them, not about sales. Template 13 does that. If the answer is that they want to stop, template 15 lets them leave kindly. For messages to customers, see customer follow up after a purchase.
Do these templates work on the free plan?
Yes. 10 of the 15 use a single blank, which fills in on the free plan. The rest use two different blanks and need Pro to fill both from the keyboard.
Can I send these on WhatsApp and in a team chat?
Yes. textcuts is a keyboard, so the templates work in every app where you type, including WhatsApp, Messenger and iMessage groups.