Holiday order received
Hi {{name}}, thank you for your holiday order! It is in, and I will confirm the delivery date with you shortly.
Holiday sales text pack: 12 messages for orders, shipping and gifts
In November and December the same questions arrive every day: will it arrive before the holiday, are you open, can you wrap it. This pack has 12 messages for those moments, from the order deadline to a thank you for the year. Add the pack in one tap and answer from WhatsApp, Instagram, iMessage or any other app without retyping.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Who this pack is for
The pack is for shop owners and online sellers who talk to customers by chat during the busiest weeks of the year.
Typical moments:
- A seller reminding regulars of the last day to order for delivery before the holiday.
- An online store sending tracking, or a short note when the carriers fall behind.
- A shop offering free gift wrap and a card.
- An owner sharing holiday opening hours.
- A small business thanking customers for the year and asking for a review.
What is inside
The pack has 12 messages in 3 folders. Orders has 4 messages, Shipping has 4 and Gifts and Thanks has 4. Each message has a name blank filled in on send, and square brackets mark the dates, hours and links you add yourself.
Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.
Orders
Order deadline reminder
Hi {{name}}, a quick reminder: the last day to order for delivery before the holiday is [date]. Happy to help you pick something.
Gift card available
Hi {{name}}, not sure what to give this year? We have gift cards in any amount, sent the same day.
Holiday hours
Hi {{name}}, our opening hours over the holidays are [hours]. We would love to see you.
Shipping
Shipped with tracking
Hi {{name}}, your order is on its way! You can follow it here: [link]
Shipping cutoff
Hi {{name}}, if you want it before the holiday, order by [date] and it will arrive in time.
Delay heads up
Hi {{name}}, the carriers are running a little behind this week. Your new delivery date is [date]. Sorry for the wait, and thank you for your patience.
Ready for pickup
Hi {{name}}, your order is ready! Pick it up any time before [date].
Gifts and Thanks
Gift wrap offer
Hi {{name}}, would you like it gift wrapped? Wrapping and a card are free. Just reply with the message you want on the card.
Black Friday early access
Hi {{name}}, as one of our regulars you get early access to our Black Friday sale. It starts [date].
Thank you for this year
Hi {{name}}, thank you for shopping with us this year. It means a lot to a small business like ours. Happy holidays!
Ask for a review
Hi {{name}}, I hope you loved your order. If you have a minute, a short review helps us a lot: [link]
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Frequently asked questions
How do I add this pack to my phone?
Tap the button on this page on your iPhone or Android phone. textcuts opens and the 12 messages land in their folders, ready to use. Nothing to copy and paste one by one.
Does it work on the free plan?
Yes. The whole pack imports, and every one of the 12 messages uses a single blank, so each one fills in on the free plan. The free plan limits how many textcuts you add yourself later; Pro lifts that and allows several blanks in one message.
Can I use these messages in WhatsApp, iMessage and other apps?
Yes. textcuts is a keyboard, so the messages work in every app where you type. Browse more on the templates page.
What do the square brackets mean?
They mark the details that change with your shop, such as [date], [hours] or [link]. Replace them once after you import the pack, and every message after that goes out ready.
Can I edit the messages?
Yes. Every message is a normal textcut after you import it. Change the wording, rename a folder, delete what you do not need, or add your own.