Seller lead not responding: 13 follow up texts that stay honest about price

Someone asked what their home is worth, you replied, and now there is silence. It happens to every agent, and the next few texts can help the lead warm up instead of going cold. These 13 messages cover the first reply, gentle nudges that give the owner something useful, answers to the question everyone asks, and a polite last note. They say who you are, offer an easy way to opt out and never promise a price you cannot support. Because the owner asked, a reply by text is usually expected, but check what your form told them and ask your broker about your state's rules. Copy any message, or add the whole pack to your keyboard and send from any app in one tap.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.

Your first reply

Reply to the value request

Essential
Hi, this is {{agent}}. You asked about your home's value online, so I'm following up. I'll text only about that. Reply STOP anytime and I won't text again. Is a quick call better today or tomorrow?

When to send: Within minutes of the request. Type your name and brokerage in the blank.

Why it works: It answers fast, says who you are and why, and gives an easy exit.

What the online number means

Essential
A note on the number you saw online, {{name}}: it's a computer estimate, not an appraisal, and not my opinion. I'd like to see the home before I say anything firm. Shall we find a time?

When to send: Right after the first reply, or when they mention an online estimate.

Why it works: It is honest about the number and gives a reason to meet.

Gentle nudges

Offer recent sales

Hi {{name}}, no need to reply if you're busy. I've pulled the three most recent sales close to your home and can send them so you can compare for yourself. Would that help?

When to send: About two days after the first reply with no answer.

Why it works: It gives them something to look at, with no demand.

Selling or just curious?

{{name}}, are you thinking of selling this year, or just curious what the home might bring? Either is a fine reason to ask, and I'll tailor what I send.

When to send: About five days in.

Why it works: A two part question is easy to answer, and neither answer is wrong.

Pick how we talk

Essential
Quick question, {{name}}: would you prefer a call, a text summary, or a short visit? Reply with one word and I'll do it that way.

When to send: A week in, when the first questions went unanswered.

Why it works: It lowers the effort to a single word and hands them the choice.

Send a pricing guide

Pro
Here's a short guide to what moves a home's price, {{name}}: {{link}}. It's general, so I'll add specifics once I've seen yours.

When to send: Any time you want to be useful without asking for anything.

Why it works: It teaches something and says plainly it is general.

Offer a drive by visit

Pro
Good morning. I'll be near {{street}} on {{day}} and could stop by for ten minutes to see the home. Does that suit you?

When to send: When you have a real reason to be in their area.

Why it works: A true reason and a small ask make a visit easy to accept.

Has anything changed?

Has anything changed on your end, {{name}}? Plans shift, and I'm happy to wait until the timing is right for you.

When to send: About three weeks in, after several unanswered texts.

Why it works: It shows you understand their timeline instead of chasing it.

When they answer

So what is it worth?

Essential
I can't give you a fair number by text, {{name}}, because it depends on condition, updates and what buyers are paying now. A short visit lets me share a range and my reasoning.

When to send: When they ask for a price.

Why it works: It declines to guess and explains why, which builds trust.

Not ready yet

Understood. Many owners start asking long before they list. I'll check in once around {{date}}, unless you'd rather I didn't.

When to send: When they say it is not the right time.

Why it works: It sets one future touch and offers a way to cancel it.

They have another agent

Essential
Thanks for telling me, {{name}}. I'll step back and leave you in good hands. No more texts from me, and I wish you a smooth sale.

When to send: When they say they are working with someone else.

Why it works: Backing off keeps the relationship and respects their agreement.

They asked you to stop

Essential
Noted, {{name}}. I've taken your number off my list, so there won't be another text. Thanks for letting me know.

When to send: Right away after STOP or any clear no, then do remove the number.

Why it works: It confirms once and means it.

The last note

Close the loop

Last note from me, {{name}}. If you'd like the value picture later, reply any time and we'll pick up where we left off. Reply STOP if you'd rather I didn't text.

When to send: After four or five texts with no reply. Then stop.

Why it works: It leaves the door open and ends the chase.

When to send each message

WhenMessageNote
Within minutes of the requestReply to the value requestInclude your name and brokerage.
Same dayWhat the online number meansExplain the online estimate.
Day 2Offer recent salesGive them something to look at.
Day 5Selling or just curious?Ask the two part question.
Day 7Pick how we talkOne word reply.
Week 3Has anything changed?Respect their timeline.
After four or five textsClose the loopThen stop.

Do not say

  • Quoting an inflated value to win the listing ("Your home is worth $X") before you have seen it.

    Instead: "I can't give you a fair number by text. A visit lets me share a range and my reasoning."

    Source

  • Offering a "free home valuation" with no terms, or calling a computer estimate an appraisal.

    Instead: Say what they get, that it is free, and that an estimate is not an appraisal.

    Source

  • Telling an owner to sell because "the area is changing" or because of who is moving in.

    Instead: Stick to the home, the recent sales and your plan.

    Source

  • Texting a number you bought or scraped, when the owner never asked you to.

    Instead: Text people who asked, and check what your web form told them about being contacted.

    Source

  • Texting again after STOP or "not interested".

    Instead: Confirm once, remove the number and stop.

    Source

  • Fake urgency ("the market is about to drop", "list this week or lose out").

    Instead: Share what you actually see in recent sales.

  • A first text that does not say who you are or which brokerage you work for.

    Instead: Open with your name and brokerage and add "Reply STOP and I won't text again."

    Source

  • Texting before 8 am or after 9 pm in the owner's time zone.

    Instead: Send between 8 am and 9 pm where they live.

    Source

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Frequently asked questions

How many times should I text a seller lead who is not replying?

A handful, spread over a few weeks, with each text giving something different: a question, a useful fact, a choice of channel. After four or five unanswered messages, send the last note and stop.

Is a web form enough permission to text a seller lead?

It depends on what the form said. If the owner agreed to be contacted by text, you can reply to the request, but still say who you are and offer an opt out. If you are unsure what your form says, or your leads come from a third party, ask your broker. The FCC's guidance explains the consent rules for texts.

What do I say when they ask what the home is worth?

Do not guess. The message "So what is it worth?" explains that condition, updates and the current market decide the number, and offers a short visit to give a range with reasons.

Is an online estimate an appraisal?

No. Say so, as the message about the online number does. An estimate is a computer calculation, and your opinion of value comes after you see the home.

What goes in the {{agent}} blank?

Type your name and brokerage, for example "Dana Reyes with Maple Realty", so the owner knows who is writing.

Do these templates work on the free plan?

Yes. 11 of the 13 use a single blank, which fills in on the free plan. Two use two blanks ("Send a pricing guide" and "Offer a drive by visit") and need Pro to fill both from the keyboard. The free plan holds 8 textcuts and 1 folder, and imports are never blocked.