After a good moment
I'm glad that worked out, {{name}}. If you know someone who could use the same help with their cover, I'd be happy to talk to them. No pressure at all.
Your best new clients come from the people who already trust you. The hard part is asking without sounding like you want something. These fourteen texts ask for a referral or a review at moments when a client is happy: after a smooth claim, a renewal, a helpful answer. They ask once, they make saying no easy, and they offer a thank you note instead of a reward, because rules on rewards for referrals vary by state. Send them to clients who agreed to texts. Copy any message, or add all fourteen to your keyboard and send them from iMessage, WhatsApp, SMS or any other app in one tap. textcuts works in any app where you type.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.
I'm glad that worked out, {{name}}. If you know someone who could use the same help with their cover, I'd be happy to talk to them. No pressure at all.
Thank you for renewing, {{name}}. If a friend or family member ever asks you about insurance, feel free to pass on my number. I'll look after them the way I look after you.
You mentioned your brother is buying a home, {{name}}. If he'd like help with his cover, feel free to pass him my number, or ask him if he's happy for me to call.
If it helps, {{name}}, here is a short note you can forward: "My insurance agent has been great. My number is below." Only send it if you mean it.
Many of my clients run small shops, {{name}}. If another owner you know is thinking about cover, I'd be glad to meet them. A quick call is all it takes.
Would you be willing to leave a short review of our work together, {{name}}? Here is the link: {{link}}. Honest words only, good or not so good.
I just read your review, {{name}}. Thank you. Comments like yours remind me why I enjoy this work.
Thank you for sending your friend my way, {{name}}. I'll take good care of them. Your trust means a lot to me.
I wanted to say thank you for the introduction, {{name}}. A handwritten note is in the mail to you this week. That's all, just a thank you.
Your friend and I spoke today, {{name}}, and I'm working on their cover. I won't share the details, but I wanted you to know they are in good hands.
Of course, {{name}}, no problem at all. If it ever feels right, my door is open. Meanwhile I'm here for your own cover whenever you need me.
Hello {{name}}, I'm following up once on my earlier note. If nobody comes to mind, that's fine. I'll leave it there.
It's been a few months, {{name}}, so I wanted to say hi. I'm taking on a few new clients this season. If someone you know is looking, they can text me directly.
As the year ends, {{name}}, I want to thank you for your trust. I wish you and yours a calm and healthy new year. I'm here whenever you need me.
| When | Message | Note |
|---|---|---|
| Right after good service | After a good moment | The best moment. |
| After renewal | Soft ask at renewal | Soft version. |
| When a friend is mentioned | Specific person | Offer both routes. |
| After a claim closes | Asking for a review | Ask for an honest review. |
| Same day as a referral | Thank you for the introduction | Thanks first. |
| 3 weeks after an ask | One gentle reminder | Once only. |
| December | Year end thanks | Thanks with no ask. |
Texting a number that never agreed to hear from you (a bought list, a number copied from a form for something else, a stranger).
Instead: Text only people who gave you their number and agreed to texts. Honor stop right away.
A gift card, cash or a free item for a referral.
Instead: A thank you note. State anti rebating and inducement rules vary, so check yours.
Paying or rewarding clients for reviews.
Instead: Ask for honest words and say thank you.
Asking a client to refer people who never agreed to be texted by you.
Instead: Ask them to pass on your number so the new person chooses to reach out.
Sharing details of a referral with the person who sent them.
Instead: Say they are in good hands and stop.
Asking right after bad news or an unresolved claim.
Instead: Wait for a good moment.
Asking in every message.
Instead: Ask once and thank always.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Be careful. Many states restrict gifts and rewards linked to insurance sales, and rules differ for life, health and property. Send a written thank you instead, and ask your compliance contact before offering anything of value.
No. Send these only to people who gave you their number and agreed to hear from you by text. The FCC's guide and 47 CFR 64.1200 explain the consent rules. Start a first message with a line such as "Tell me if you'd rather not get texts," and stop the moment someone says stop. Keep texting for people you already work with, one message at a time, typed by you.
Yes. Thirteen of the fourteen use a single blank, which fills in on the free plan. The "Asking for a review" uses two blanks and needs Pro to fill both from the keyboard.
Yes. textcuts is a keyboard, so the templates work in every app where you type, including iMessage, WhatsApp, SMS and Messenger.