Life insurance conversation starter texts: 13 gentle templates

Life insurance is a hard thing to bring up, and fear based messages push people away. A better text is a calm question at a natural moment: a new baby, a new home, a birthday, a client who asked. These thirteen messages open the conversation, answer first questions plainly, book a call and respect a no. They do not promise results or call life cover an investment. Send them only to people who agreed to be texted, one at a time. Copy any message, or add all thirteen to your keyboard and send them from iMessage, WhatsApp, SMS or any other app in one tap. textcuts works in any app where you type.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.

Openers

A calm first text

EssentialPro
Hello {{name}}, this is {{agent}}, your licensed agent. You asked about life cover, so I'm texting to see when a short chat suits you. Tell me if you'd rather not get texts.

When to send: After someone asks for life insurance information.

Why it works: It names you, says why and offers an exit.

After a life event

Essential
Congratulations on the news, {{name}}! When things settle down, I'm happy to talk through what you'd like your cover to do. There's no rush.

When to send: When a client shares a big life event.

Why it works: The congratulations is real, the offer is quiet.

A simple question

A simple question, {{name}}: do you have any life cover at the moment, through work or on your own? If so, I can help you see what it covers.

When to send: With a client you only have other policies with.

Why it works: A yes or no question that starts a talk.

Following a request

Thanks for asking about life insurance, {{name}}. Would you like a short call, or should I send a plain explanation first? Whichever you prefer.

When to send: After an inbound question.

Why it works: Two choices keep it relaxed.

Link to an explainer

Here is a short guide on how term and permanent cover differ: {{link}}. Read it when you have a minute and send me any question.

When to send: When someone wants to understand the types.

Why it works: Education first builds trust.

Questions and the call

What does it cost

Essential
That depends on your age, health and the amount, {{name}}, so I can't give you a fair number by text. A ten minute call lets me ask a few questions and show real options.

When to send: When they ask for a price right away.

Why it works: Honest, and it moves to a conversation.

How much cover

There's no single right amount, {{name}}. We can look at what you'd like the cover to pay for, such as the mortgage or school costs, and work from there. Shall we?

When to send: When they ask how much to get.

Why it works: It frames the amount around their goals.

Medical exam worry

Essential
Many people worry about the medical part, {{name}}. I'll explain exactly what is asked and why before you decide anything. Questions are welcome.

When to send: When they hesitate about health questions.

Why it works: It calms without promising approval.

Booking the conversation

Pro
Would {{day}} at {{time}} suit you? I'll call and we'll take it slowly. If something comes up, text me and we'll move it.

When to send: After they agree to talk.

Why it works: A named day and time, with room to move.

Sending the illustration

Here is the quote we discussed: {{link}}. It shows the cost and what the policy pays, along with limits. Please read it and send me any question, there is no hurry.

When to send: After you send a written quote.

Why it works: The facts go in the document, the text stays human.

Respect and follow up

They want to wait

Essential
That's completely fine, {{name}}. It's a big decision and you should take your time. I'll leave you alone and I'm here whenever you'd like to talk.

When to send: When they say not now.

Why it works: Respect now makes a yes later more likely.

They have cover already

Good to hear you have something in place, {{name}}. If you ever want a second pair of eyes, I'll compare it with you side by side. Never switch without a full comparison.

When to send: When a client already has a policy.

Why it works: It protects them from an unfair switch.

A year later

Essential
It's been about a year, {{name}}. If anything in your life has changed, I'm happy to look at your cover with you. If not, ignore this.

When to send: One year after a first chat.

Why it works: A light touch with a clear way out.

When to send each message

WhenMessageNote
Right after an inquiryA calm first textInclude the opt out.
After a life eventAfter a life eventWithin a week.
When asked about priceWhat does it costMove to a call.
After agreeing to talkBooking the conversationConfirm the day.
After the quoteSending the illustrationLink and one line.
When they declineThey want to waitSay it once.
A year laterA year laterOnce.

Do not say

  • Texting a number that never agreed to hear from you (a bought list, a number copied from a form for something else, a stranger).

    Instead: Text only people who gave you their number and agreed to texts. Honor stop right away.

    Source

  • Fear and death pressure ("what happens to your kids if you die tomorrow").

    Instead: Ask what they want their cover to do.

  • Calling life insurance an investment or a savings account.

    Instead: Describe what it pays, what it costs and what it does not do.

  • Telling someone to replace an existing policy.

    Instead: Compare in full first. NAIC replacement rules apply.

    Source

  • Guaranteeing approval or a price by text.

    Instead: Say the price and approval depend on health and underwriting.

  • Asking for health details by text.

    Instead: Ask them to call you or use a secure form.

  • Messaging someone who said no.

    Instead: Respect it. Reach out only if they ask.

    Source

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Frequently asked questions

Is it okay to text about life insurance?

Yes, if the person agreed to be texted by you and you stick to a calm, factual tone. Avoid fear, avoid promises, and keep health details off text.

Can I text a client who never agreed to be texted?

No. Send these only to people who gave you their number and agreed to hear from you by text. The FCC's guide and 47 CFR 64.1200 explain the consent rules. Start a first message with a line such as "Tell me if you'd rather not get texts," and stop the moment someone says stop. Keep texting for people you already work with, one message at a time, typed by you.

Do these templates work on the free plan?

Yes. Eleven of the thirteen use a single blank, which fills in on the free plan. The "A calm first text" and the "Booking the conversation" use two blanks and need Pro to fill both from the keyboard.

Can I send these in WhatsApp, iMessage and SMS?

Yes. textcuts is a keyboard, so the templates work in every app where you type, including iMessage, WhatsApp, SMS and Messenger.