Insurance quote follow up texts: 14 templates you can send today

You sent a quote this morning and now the chat is quiet. Most people compare a few options, and the agent who stays helpful without pushing is the one they call back. These fourteen texts cover the moments after a quote: the first hello, did it arrive, a plain walk through, a question about coverage, a decision, and a gentle close if nothing comes back. None promises a price, savings or approval, and each one is sendable only to people who agreed to be texted. Copy any message, or add all fourteen to your keyboard and send them from iMessage, WhatsApp, SMS or any other app in one tap. textcuts works in any app where you type.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.

First contact and the quote

First text, with opt out

Essential
This is {{agent}}, your licensed insurance agent. You asked for a quote, so I'm texting to say it's on its way. Tell me if you'd rather not get texts and I'll use email or phone instead.

When to send: Right after someone asks for a quote and agrees to texts.

Why it works: It names you, says why you are writing and leaves the exit open.

Quote sent

Essential
Thanks for your time, {{name}}. I just emailed your quote. Rates and coverage depend on your details, so tell me if anything looks off and I'll fix it with you.

When to send: The moment the quote leaves your inbox.

Why it works: It sets the right expectation: the quote is a starting point you adjust together.

Did it arrive

Hi {{name}}, did the quote reach you okay? Email sometimes lands in spam. I can resend it here as a link if that's easier.

When to send: Two hours to a day after sending.

Why it works: A tech question is easy to answer and gets the chat moving again.

Offer a walk through

EssentialPro
Would {{time}} suit you for ten minutes on the phone, {{name}}? I'll go through each line of the quote, what it covers and what it doesn't. Or I can type it all out here.

When to send: When they open the quote but have not replied.

Why it works: Two options, a short call or text, so nobody has to commit to a meeting.

Answering a coverage question

Good question, {{name}}. I want to answer that properly, so give me a few minutes to read the policy wording. I'll text you back before the end of the day.

When to send: When they ask something you need to check.

Why it works: A slow right answer beats a quick guess about coverage.

Keeping it moving

Comparing with another quote

Essential
Happy to help you compare, {{name}}. If you send me the other quote, I'll line up deductibles and limits side by side. A lower price sometimes means less cover, so let's check.

When to send: When they mention a competing offer.

Why it works: It welcomes the comparison and makes you the neutral guide.

Need anything changed

Anything you'd like me to change on the quote, {{name}}? Higher deductible, different limits, a driver added. I can send a new version in a few minutes.

When to send: Two or three days after sending.

Why it works: It offers a concrete next step instead of asking if they have decided.

Explaining the deductible

On the deductible, {{name}}: it's the part you pay first when you make a claim. A higher one can lower the premium, but you need to be comfortable paying it. Want to see both versions?

When to send: When a deductible question comes in.

Why it works: Plain words, then a small offer of two versions.

Checking the details

Before you decide, {{name}}, could you confirm the details I used? Address, drivers and how many miles you drive each year. If one is off, the quote changes.

When to send: When something in the quote may be wrong.

Why it works: It protects them from a bad surprise later.

Quote valid until

Pro
A heads up, {{name}}: this quote is based on today's details and carrier rules can change. If you'd like to go ahead, tell me and I'll start the paperwork with you on {{date}}.

When to send: Near the end of the quote's valid period.

Why it works: It states a real fact without pressure.

Decision time

Ready to go ahead

Essential
Great, {{name}}. I'll send the application to sign now. Please read each page before you sign, and ask me about anything that isn't clear.

When to send: When they say yes.

Why it works: It keeps the focus on understanding before signing.

They chose another agent

Thanks for letting me know, {{name}}. I'm glad you found something that works. If you ever want a second opinion on your cover, you know where to find me.

When to send: When they say they went elsewhere.

Why it works: A kind goodbye often brings a referral or a return later.

Closing the loop

Essential
I haven't heard back, {{name}}, so I'll close your quote file for now. If you want to pick it up later, just text me and I'll update it with you.

When to send: After two follow ups with no reply.

Why it works: It ends politely and leaves the door open.

Thanks after a no

Thank you for considering me, {{name}}. Whatever you decide, I hope the right cover finds you. Send any question about insurance my way, no strings.

When to send: When they decline.

Why it works: It builds goodwill for later.

When to send each message

WhenMessageNote
Same day as the quoteQuote sentAlways, with the quote itself.
A few hours laterDid it arriveOnly if you have no reaction yet.
Day 2Offer a walk throughOffer a call or a text walk through.
Day 3Need anything changedAsk about changes.
Near the valid until dateQuote valid untilState a real date.
Day 7Closing the loopClose the file after two follow ups.
On a yesReady to go aheadMove to the application.
On a noThanks after a noSay thank you and stop.

Do not say

  • Texting a number that never agreed to hear from you (a bought list, a number copied from a form for something else, a stranger).

    Instead: Text only people who gave you their number and agreed to texts. Honor stop right away.

    Source

  • A guarantee of price, savings or approval ("you'll save money", "you're approved").

    Instead: Say the quote depends on the details and that you will check them together.

    Source

  • Rushing someone with a made up deadline.

    Instead: Give the real valid until date, once.

  • "Lowest price in town."

    Instead: Offer to compare limits and deductibles side by side.

  • Sending the same message again and again to someone who has not replied.

    Instead: Two follow ups, then close the file.

  • Writing as a stranger, with no name or licence.

    Instead: Say you are a licensed agent and give your name.

  • Quoting medical or personal details in a text.

    Instead: Ask them to call you or use a secure link for sensitive details.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Frequently asked questions

How soon should I follow up after sending a quote?

Within a day with a short did it arrive text, then a call offer on day two and one more nudge on day three. After two follow ups with no reply, close the file politely.

Can I text a client who never agreed to be texted?

No. Send these only to people who gave you their number and agreed to hear from you by text. The FCC's guide and 47 CFR 64.1200 explain the consent rules. Start a first message with a line such as "Tell me if you'd rather not get texts," and stop the moment someone says stop. Keep texting for people you already work with, one message at a time, typed by you.

Do these templates work on the free plan?

Yes. Twelve of the fourteen use a single blank, which fills in on the free plan. The "Offer a walk through" and the "Quote valid until" use two blanks and need Pro to fill both from the keyboard.

Can I send these in WhatsApp, iMessage and SMS?

Yes. textcuts is a keyboard, so the templates work in every app where you type, including iMessage, WhatsApp, SMS and Messenger.