First text, with opt out
This is {{agent}}, your licensed insurance agent. You asked for a quote, so I'm texting to say it's on its way. Tell me if you'd rather not get texts and I'll use email or phone instead.
You sent a quote this morning and now the chat is quiet. Most people compare a few options, and the agent who stays helpful without pushing is the one they call back. These fourteen texts cover the moments after a quote: the first hello, did it arrive, a plain walk through, a question about coverage, a decision, and a gentle close if nothing comes back. None promises a price, savings or approval, and each one is sendable only to people who agreed to be texted. Copy any message, or add all fourteen to your keyboard and send them from iMessage, WhatsApp, SMS or any other app in one tap. textcuts works in any app where you type.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.
This is {{agent}}, your licensed insurance agent. You asked for a quote, so I'm texting to say it's on its way. Tell me if you'd rather not get texts and I'll use email or phone instead.
Thanks for your time, {{name}}. I just emailed your quote. Rates and coverage depend on your details, so tell me if anything looks off and I'll fix it with you.
Hi {{name}}, did the quote reach you okay? Email sometimes lands in spam. I can resend it here as a link if that's easier.
Would {{time}} suit you for ten minutes on the phone, {{name}}? I'll go through each line of the quote, what it covers and what it doesn't. Or I can type it all out here.
Good question, {{name}}. I want to answer that properly, so give me a few minutes to read the policy wording. I'll text you back before the end of the day.
Happy to help you compare, {{name}}. If you send me the other quote, I'll line up deductibles and limits side by side. A lower price sometimes means less cover, so let's check.
Anything you'd like me to change on the quote, {{name}}? Higher deductible, different limits, a driver added. I can send a new version in a few minutes.
On the deductible, {{name}}: it's the part you pay first when you make a claim. A higher one can lower the premium, but you need to be comfortable paying it. Want to see both versions?
Before you decide, {{name}}, could you confirm the details I used? Address, drivers and how many miles you drive each year. If one is off, the quote changes.
A heads up, {{name}}: this quote is based on today's details and carrier rules can change. If you'd like to go ahead, tell me and I'll start the paperwork with you on {{date}}.
Great, {{name}}. I'll send the application to sign now. Please read each page before you sign, and ask me about anything that isn't clear.
Thanks for letting me know, {{name}}. I'm glad you found something that works. If you ever want a second opinion on your cover, you know where to find me.
I haven't heard back, {{name}}, so I'll close your quote file for now. If you want to pick it up later, just text me and I'll update it with you.
Thank you for considering me, {{name}}. Whatever you decide, I hope the right cover finds you. Send any question about insurance my way, no strings.
| When | Message | Note |
|---|---|---|
| Same day as the quote | Quote sent | Always, with the quote itself. |
| A few hours later | Did it arrive | Only if you have no reaction yet. |
| Day 2 | Offer a walk through | Offer a call or a text walk through. |
| Day 3 | Need anything changed | Ask about changes. |
| Near the valid until date | Quote valid until | State a real date. |
| Day 7 | Closing the loop | Close the file after two follow ups. |
| On a yes | Ready to go ahead | Move to the application. |
| On a no | Thanks after a no | Say thank you and stop. |
Texting a number that never agreed to hear from you (a bought list, a number copied from a form for something else, a stranger).
Instead: Text only people who gave you their number and agreed to texts. Honor stop right away.
A guarantee of price, savings or approval ("you'll save money", "you're approved").
Instead: Say the quote depends on the details and that you will check them together.
Rushing someone with a made up deadline.
Instead: Give the real valid until date, once.
"Lowest price in town."
Instead: Offer to compare limits and deductibles side by side.
Sending the same message again and again to someone who has not replied.
Instead: Two follow ups, then close the file.
Writing as a stranger, with no name or licence.
Instead: Say you are a licensed agent and give your name.
Quoting medical or personal details in a text.
Instead: Ask them to call you or use a secure link for sensitive details.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Within a day with a short did it arrive text, then a call offer on day two and one more nudge on day three. After two follow ups with no reply, close the file politely.
No. Send these only to people who gave you their number and agreed to hear from you by text. The FCC's guide and 47 CFR 64.1200 explain the consent rules. Start a first message with a line such as "Tell me if you'd rather not get texts," and stop the moment someone says stop. Keep texting for people you already work with, one message at a time, typed by you.
Yes. Twelve of the fourteen use a single blank, which fills in on the free plan. The "Offer a walk through" and the "Quote valid until" use two blanks and need Pro to fill both from the keyboard.
Yes. textcuts is a keyboard, so the templates work in every app where you type, including iMessage, WhatsApp, SMS and Messenger.