Birthday and life event texts for insurance agents: 14 templates

Clients remember the agent who writes on a birthday and says congratulations on a new home, not just at renewal. These fourteen texts are warm and short, and most carry no sales message at all. A few ask a gentle question about cover after big news. Use them with clients who agreed to be texted, and never use fear or a fake emergency. A good message is one a friend might send. Copy any message, or add all fourteen to your keyboard and send them from iMessage, WhatsApp, SMS or any other app in one tap. textcuts works in any app where you type.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.

Birthdays and holidays

Birthday

Essential
Happy birthday, {{name}}! I hope the day is a good one. No business today, just a hello from your agent.

When to send: On their birthday.

Why it works: Nothing is asked, which is why it works.

Birthday with a thank you

Many happy returns, {{name}}. Thank you for being a client this past year. It's a pleasure to look after your cover.

When to send: On their birthday, for long term clients.

Why it works: It adds a thank you to a greeting.

New year greeting

Essential
Wishing you a calm, happy new year, {{name}}. Thank you for trusting me with your cover. Here whenever you need me.

When to send: Early January.

Why it works: Short and warm.

Holiday greeting

Wishing you and yours a lovely holiday, {{name}}. Thank you for another good year together.

When to send: Around a main holiday.

Why it works: It shows you remember them.

Life events

New baby

Essential
Congratulations on your new arrival, {{name}}! Enjoy every minute. When you're ready, text me and we'll make sure your cover keeps up. No hurry.

When to send: After a birth announcement.

Why it works: Congratulation first, a soft offer second.

New home

Congratulations on your new home, {{name}}! Please send me the address when you can so I can update your policy. Wishing you many happy years there.

When to send: When a client buys or moves.

Why it works: The practical ask comes with warm wishes.

Wedding or engagement

Congratulations on your marriage, {{name}}. Wishing you both all the best. When you've settled in, we can update your policies together.

When to send: After a marriage or engagement.

Why it works: Friendly and brief.

New job

Essential
Congratulations on the new job, {{name}}! If your work benefits change, tell me and we can see whether your personal cover needs a look.

When to send: After a job change.

Why it works: The ask is practical and low key.

Retirement

Happy retirement, {{name}}! You've earned it. Whenever you like, we can look at your cover and see that it fits this new chapter.

When to send: When a client retires.

Why it works: Respectful and warm.

Teen driver

Congratulations to your new driver, {{name}}. Please send me the details so we can add them to your policy properly. I'll explain the options.

When to send: When a child starts driving.

Why it works: It's practical and doesn't scare.

Hard moments and milestones

Thinking of you

Essential
I was sorry to hear your news, {{name}}. No business, only a message to say I'm thinking of you. If there's anything I can do, text me.

When to send: After a loss in the family.

Why it works: Care without any sales angle.

Anniversary as a client

Pro
It's been {{count}} years since you became my client, {{name}}. Thank you. It's a privilege to look after your cover.

When to send: On a client anniversary.

Why it works: A number makes it personal.

Weather check in

Essential
I saw the storm hit your area, {{name}}. I hope you and your family are safe. If you have any damage, text me and I'll help you with a claim.

When to send: After a local storm or disaster.

Why it works: Safety first, service second.

Just because

Thinking of you today, {{name}}. Hope all is well with you and your family. No reason to write, just a hello.

When to send: Any quiet week.

Why it works: Messages that ask for nothing build the trust.

When to send each message

WhenMessageNote
On their birthdayBirthdayEvery year.
JanuaryNew year greetingShort.
Within days of newsNew babyNew baby.
Within a weekNew homeNew home.
After a stormWeather check inSame day.
After a lossThinking of youWithout a pitch.
Client anniversaryAnniversary as a clientOnce a year.

Do not say

  • Texting a number that never agreed to hear from you (a bought list, a number copied from a form for something else, a stranger).

    Instead: Text only people who gave you their number and agreed to texts. Honor stop right away.

    Source

  • A sales pitch inside a birthday message.

    Instead: Send the greeting alone.

  • Using someone's health or family loss as a sales opening.

    Instead: Send care and wait for them to bring it up.

  • Gifts or gift cards with the greeting.

    Instead: A card or a kind word. State inducement rules vary.

  • Using personal details you learned from a source other than the client.

    Instead: Use only what the client told you.

  • Greeting every client the same on a hundred phones at once.

    Instead: Send one by one and use their name.

    Source

  • Guessing a life event.

    Instead: Wait until the client tells you.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Frequently asked questions

Is it okay to send birthday texts to clients?

Yes, if they agreed to be texted. Keep the message short, one by one, and without a sales pitch. If a client asks you to stop, stop.

Can I text a client who never agreed to be texted?

No. Send these only to people who gave you their number and agreed to hear from you by text. The FCC's guide and 47 CFR 64.1200 explain the consent rules. Start a first message with a line such as "Tell me if you'd rather not get texts," and stop the moment someone says stop. Keep texting for people you already work with, one message at a time, typed by you.

Do these templates work on the free plan?

Yes. Thirteen of the fourteen use a single blank, which fills in on the free plan. The "Anniversary as a client" uses two blanks and needs Pro to fill both from the keyboard.

Can I send these in WhatsApp, iMessage and SMS?

Yes. textcuts is a keyboard, so the templates work in every app where you type, including iMessage, WhatsApp, SMS and Messenger.