How to reply to a brand DM: 14 templates for creators

A brand just messaged you on Instagram or TikTok, and you have no idea how to answer without sounding too eager, too cold or too easy to push around. The first reply sets the tone for the whole deal. These messages help you ask about money, deliverables, usage and dates before you say yes, and they also give you polite ways to buy time or step back. Use them in DMs or paste them into an email. Copy any of them, or add all 14 to your keyboard and send them from Instagram, TikTok, WhatsApp or any other app in one tap.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.

First reply

Interested, tell me more

Essential
Hello {{name}}, thanks for reaching out and for thinking of me. I'd like to hear more. Could you send what you have in mind, the dates and the budget? Email is fine too.

When to send: As soon as a brand writes to you.

Why it works: It shows interest without agreeing to anything, and it asks for the three facts you need.

Move it to email

Thanks {{name}}, this sounds interesting. DMs get buried on my side, so could you send the details to your partnerships email? I answer email faster than DMs.

When to send: When the conversation needs more than a few lines.

Why it works: It keeps the deal in a place where you can find it later and attach files.

Is this a real offer

Essential
Appreciate the message, {{name}}. Before we go further, could you tell me which company you are with and share a work email? I like to know who I am talking to first.

When to send: When the account looks new or the message feels generic.

Why it works: It filters scams politely and costs a real brand nothing.

Paid or product only

Essential
Thanks for the offer, {{name}}. Quick question so I can plan: is this a paid partnership, or product only? Both are fine to talk about, I just like to be clear from the start.

When to send: In your first or second reply.

Why it works: It avoids a week of friendly chat that ends with no budget.

Show me the product

Pro
Love that you picked me, {{name}}. Could you send a link so I can see how {{product}} would fit what I post? I only say yes to things I would really use.

When to send: When you do not know the product well.

Why it works: It gives you time to decide and tells the brand you have standards.

Getting the details

What exactly do you need

Essential
Great, {{name}}. To get a clear picture I need to know how many posts, which platform and what format you want. A short brief would be perfect.

When to send: After you know you are interested.

Why it works: Vague offers turn into unpaid extras, so you ask for the scope first.

Where will it be used

One thing before I say yes, {{name}}: where will the content be used? If it runs as an ad or on your own channels, that changes my price, so please tell me where and for how long.

When to send: Before you quote.

Why it works: Usage is the most common surprise in a brand deal, and it is better raised early.

Dates and deadline

Pro
Thanks {{name}}. Does the content need to go live on a set day? My calendar is busy until {{date}}, so I would plan around that.

When to send: When the brand mentions a launch or a campaign.

Why it works: It sets a real boundary and shows you plan your work.

Exclusivity question

Quick question on exclusivity, {{name}}. Would you want me to stay away from similar brands for a while after the post? If so, tell me how long, because I would price that in.

When to send: When the brief says nothing about other brands.

Why it works: Exclusivity costs you work, so you ask before it appears in a contract.

I need a day to think

EssentialPro
Thank you {{name}}, I got your message. I want to read the brief properly and will reply by {{day}}. Talk soon.

When to send: When you want time without losing the deal.

Why it works: A fixed day to answer looks professional, and it stops you from agreeing too fast.

Saying yes or no

Yes, let us put it in writing

Essential
I'm in, {{name}}. Let's write it down: deliverables, fee, dates, usage and payment terms. Send me the agreement and I will read it today.

When to send: When the terms feel right.

Why it works: A yes with a request for paperwork keeps it friendly and protects you.

Short call

Pro
Happy to move ahead, {{name}}. Would a ten minute call on {{day}} help us settle the last details? Tell me what time suits you.

When to send: When the details are too long for chat.

Why it works: It offers a small, easy next step.

Passing on this one

Thank you {{name}}, I am going to pass on this one. It is not quite right for my audience at the moment. Please keep me in mind for the future.

When to send: When the offer does not fit.

Why it works: It is short, kind and leaves the door open.

A longer partnership

Thank you for the first round, {{name}}. It was a pleasure. If you plan more content, I would be glad to talk about working together over a few months.

When to send: After a project went well.

Why it works: It turns a one time job into a conversation about repeat work.

When to send each message

WhenMessageNote
Same dayInterested, tell me moreReply within a day or two so the brand stays warm.
If the sender is unknownIs this a real offerBefore sharing anything personal.
Second messagePaid or product onlyPaid or product only.
After the brief arrivesWhere will it be usedAsk about usage and exclusivity together.
When you need spaceI need a day to thinkName the day you will answer.
Terms agreedYes, let us put it in writingAsk for the agreement in writing.
If it is a noPassing on this oneAnswer within a few days, not weeks.

Do not say

  • Agreeing in the first message before you know the fee, the deliverables or the usage.

    Instead: Ask for the brief and the budget first.

  • Posting a sponsored or gifted collab without a clear label. The FTC says a free product counts as a material connection, and the label should be easy to see.

    Instead: Say "ad" or "sent to me for free" at the start of the post, in the same language as the post.

    Source

  • Sending your address, ID or payment details to an account you have not checked.

    Instead: Ask for a work email and the company name first.

  • Quoting a number in your very first reply.

    Instead: Ask what they have in mind, then quote the work.

  • "I will do anything, just send the product."

    Instead: Say what you can offer and what it costs.

  • Agreeing to rights "for ever" or to exclusivity with no end date.

    Instead: Ask for a clear period and price it.

  • Ignoring the message for two weeks and then saying yes.

    Instead: Reply with a date you will answer by.

Works in WhatsApp, iMessage, Instagram, Messenger and every other app.

Frequently asked questions

How fast should I reply to a brand DM?

Within one or two working days. A short reply that says you are interested and asks for details is enough. If you need more time, say the day you will answer.

How do I know a brand message is real?

Look for a company email on a real domain, a website that matches and a clear brief. Ask for these in your first reply. Real brands do not mind, and scams usually disappear.

Should I say my rate in the first DM?

Usually not. Ask what they need, the dates and the budget first, then quote for that scope. The Rates and media kit page has messages for it.

Do these templates work on the free plan?

Yes. 10 of the 14 use a single blank, which fills in on the free plan. "Show me the product", "Dates and deadline", "I need a day to think" and "Short call" use two blanks, so filling both from the keyboard needs Pro. Free holds 8 textcuts and 1 folder, so the six essentials fit comfortably, and importing all 14 is never blocked.

Can I send these in WhatsApp, Instagram and email?

Yes. textcuts is a keyboard, so the templates work in every app where you type, from Instagram and TikTok to WhatsApp, iMessage and email.