Appointment confirmation
Hi {{name}}, your appointment is confirmed. Our address is [address]. Please arrive ten minutes early.
Clinic text pack: 11 messages for appointments, visits and results
Clinic staff send the same kinds of messages all day: confirming a time, reminding about a visit, moving an appointment, telling someone their results are ready. This pack has 11 messages for them. Add the pack in one tap and send from the keyboard in any app.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Who this pack is for
The pack is for clinic receptionists, practitioners and small practice owners who message patients from a phone.
Typical moments:
- A receptionist confirming and reminding about an appointment.
- A practice asking a patient to reschedule or explaining the cancellation policy.
- A clinic sending instructions before a visit.
- A practitioner following up after a visit.
- A team telling a patient that results are ready or thanking them.
What is inside
The pack has 11 messages in 3 folders. Appointments has 5 messages, Before and After has 4 and Results has 2. Each message has a name blank filled in on send.
Words in {{double braces}} are blanks. In the textcuts keyboard you fill them with one tap, and the names you used recently come back.
Appointments
Appointment reminder
Hi {{name}}, a friendly reminder about your appointment tomorrow. Please reply to confirm that you can make it.
Reschedule request
Hi {{name}}, I am sorry, we need to move your appointment. Which other days would suit you? We will do our best to fit you in.
Missed appointment
Hi {{name}}, we missed you today. Everything okay? Let us know when you would like to rebook.
Cancellation policy
Hi {{name}}, a quick note that we ask for 24 hours notice if you need to cancel. This lets us offer your slot to someone else.
Before and After
Before your visit
Hi {{name}}, to prepare for your visit, please bring your ID, any recent reports and a list of your medications. Let us know if you have questions.
Fasting instructions
Hi {{name}}, please do not eat or drink anything except water for 8 hours before your appointment. Call us if you are unsure.
Follow up after treatment
Hi {{name}}, how are you feeling after your treatment? Tell us if anything worries you, we are here to help.
Care instructions
Hi {{name}}, please follow the instructions we gave you and rest as much as you can. Contact us right away if something feels wrong.
Results
Results ready
Hi {{name}}, your results are ready. Please call us or come by so we can go through them together.
Thank you
Hi {{name}}, thank you for trusting us with your care. If you have any questions, reply here and we will gladly help.
Works in WhatsApp, iMessage, Instagram, Messenger and every other app.
Frequently asked questions
How do I add this pack to my phone?
Tap the button on this page on your iPhone or Android phone. textcuts opens and the 11 messages land in their folders, ready to use. Nothing to copy and paste one by one.
Does it work on the free plan?
Yes. The whole pack imports, and every one of the 11 messages uses a single blank, so each one fills in on the free plan. The free plan limits how many textcuts you add yourself later; Pro lifts that and allows several blanks in one message.
Can I use these messages in WhatsApp, iMessage and other apps?
Yes. textcuts is a keyboard, so the messages work in every app where you type. Browse more on the templates page.
Can I edit the messages?
Yes. Every message is a normal textcut after you import it. Change the wording, rename a folder, delete what you do not need, or add your own.
Do the messages contain medical advice?
No. They are logistics: times, reminders, preparation and thanks. Anything about care for a particular person should come from the practitioner in their own words and under your clinic's own policies.